CUSTOMER RELATIONSHIP MANAGEMENT


Oracle Fusion CRM is a comprehensive solution that improves business performance by delivering customer information when and where it's needed. With a modular architecture, Fusion CRM is easy to use and extensible.

Fusion CRM Applications
Fusion CRM application modules include:
• Fusion CRM Base
• Enterprise Contracts Management
• Incentive Compensation
• Quota Management
• Marketing Management
• Partner Relationship Management
• Opportunity Landscape
• Sales Campaigns
• Sales Catalog
• Sales Predictor
• Territory Management
• Transactional Business Intelligence for Customer Relationship Management
• Customer Data Management

Cleanse PeopleSoft Data
PeopleSoft users can use the Oracle Fusion Customer Hub to cleanse and standardize customer data. The Fusion Customer Hub can capture customer data, correct names and addresses, and link and de-duplicating records to provide rich customer profiles, enforce compliance and risk policies, and provide a "single source of truth" for customer information.

Customer Choice
Fusion CRM can be deployed on-premise, via the Principle Info-Tech hosted service, or in a hybrid fashion co-existing with existing CRM and other business applications. Principle Info-Tech strategy and planning services can help you learn the features of Fusion CRM, and decide which modules and deployment options are the best for your business.

Whether you choose on-premise, hosted, or co-existence, Principle Info-Tech can help you strategize and plan the best option for your business. Contact Principle Info-Tech today to learn more about how our services can help you address your business application needs.

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